Services

Comprehensive written reports assessing material condition, installation quality, and environmental suitability. Reports include supporting photographs, test results, and repair or replacement recommendations. Accepted for insurance, legal, and contractor purposes.

Expert testimony and litigation support for legal proceedings involving stone and tile failures. Includes case review, site inspection and testing, written reports, deposition preparation, and in-person testimony.

Pre-installation assessments of environmental conditions — humidity, temperature cycling, substrate compatibility — to determine whether a proposed material is appropriate for a given application.

Consultation for museums, historic properties, and heritage sites requiring stone and tile restoration. Covers identification of original materials, sourcing, and restoration techniques that preserve historic character.

On-site consulting for contractors, designers, and property managers, plus formal training programs for stone and tile professionals. As a nationally certified Natural Stone Institute trainer, James has taught more than 200 classes to architects, contractors, designers, installers, and suppliers.